|
Post by jisasi663 on Feb 18, 2024 0:52:53 GMT -6
It offers automated chatbots and other AI tools to improve customer experience and optimize business processes. Companies that use this platform correctly can improve customer satisfaction, loyalty and business performance. CONVERSATIONAL ENGAGEMENT PLATFORM Conversational Engagement Platform hat is Conversational Marketing? May 05, 2023 Anass Bali that involves interacting with potential customers through push notifications, such as live chat, messaging apps, chatbots and social media. The goal of conversational marketing is to create a personalized mobile numbers list experience that helps customers make informed purchasing decisions while building brand loyalty. Conversational marketing takes advantage of this power shift by offering customers a direct way to communicate with companies. By leveraging two-way communication channels, companies can interact with customers in real time, answer their questions and provide them with personalized recommendations that help them make informed decisions. One of the most popular tools for conversational marketing is the chatbot. Chatbots are software programs that use artificial intelligence (AI) to interact with customers in a conversational manner. You can answer frequently asked questions, make product recommendations, and even handle simple transactions such as: B. booking a hotel room or ordering food.
|
|